Anna Baldwin most recently was the Chief Operating Officer at Native Foods Café. She is an award winning Operations Strategist with 20-plus years of professional experience. As COO, Anna was responsible for providing the strategic and tactical operational leadership to leverage the passion and culture of Native Foods to achieve sales, earnings and growth targets. Anna and the CEO reported results to the Board quarterly.
Prior to serving as the COO of Native Foods, Anna catered to restaurants and other retail companies to grow sales and profitability. Her specialty is as an Operations Strategist in restaurants with a proven ability to analyze the business in order to understand and prioritize the core issues facing the company. Grounded in systemic processes to refocus, reinvent and move sales and performance to the highest level. Client Highlights: Rainbow Room, Starbucks, Native Foods Cafe, Goldco LLC (Burger King), Cooper’s Hawk Winery, Ctuit, ThinkFoodGroup, Chevy’s, Friendly’s, Village Tavern and La Madeleine.
At Darden Restaurants Anna was a member of a key engineering team that reported findings and solutions to the executive committee. The mission was to determine why actual operating performance diverged from desired results. The small team aligned company standards with beliefs and values and created the balanced scorecard, an annual performance appraisal, automated guest feedback process, implementation plan and improved KPI reporting. They also made sure that all levels – from EVPs to restaurant managers were aligned.
Anna is currently a Board Member at Red Bucket Equine Rescue (non-profit) in Chino Hills, CA and has been involved with the organization since 2010. She has recently been appointed to the Advisory Board of PlantPure Communities.